Common Questions from Customers
Q: Do you have a minimum order size?
A: Yes. In order to provide reasonable prices to our customers, we ask that you order at least $300 of product for your first order, $200 for each subsequent order, $750 to receive free freight to the following states: AL, AR, CT, DE, DC, FL, GA, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NH, NJ, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, VT, VA, WV, and WI. A 10% freight charge will be applied to orders shipping to AZ, CA, CO, ID, MT, NV, NM, OR, TX, UT, WA, and WY over $750, lesser totals will result in a 20% freight fee.
Q: Can I buy product from Great Lakes Select?
A: We are a wholesaler and do not sell to the general public. If you are a consumer and are interested in buying our products, please contact our sales department and we will be happy to provide you the name and address of a retailer in your area. To buy from Great Lakes Select, you must be a wholesaler or a retailer with a resale number.
Q: Where can I see Great Lakes Select's products?
A: Our products can be viewed in our online catalog or contact our sales department to arrange a visit to our showroom in Grand Rapids or our booth at an industry tradeshow.
Q: Why doesn't your website show any prices?
A: Because we do not sell to the general public, we do not publish our wholesale prices on our website. If you have a Great Lakes Select Customer Number, you can register and login to view pricing. To get a Customer Number or a copy of our current catalog mailed to you, please contact our sales department.
Q: How do you ship orders?
A: All orders from Great Lakes Select are drop-shipped, orders of $750 or greater will not be required to pay for freight charges when shipped to the above designated states.
Q: Can I transmit my order to you electronically?
A: Yes. We can accept orders in Excel format or text files (from barcode scanners). We can implement EDI/XML interfaces if a customer consistently purchases a high volume of product.
Common Questions from Suppliers
Q: How do I sell products to Great Lakes Select?
A: We are always looking for unique items that we can offer to our customers. If you think your product line would be a good fit, please contact our purchasing department.
Common Questions from Carriers
Q: How do I get to Great Lakes Select?
A: Please refer to our driving directions.